Summer turns the corner and the fall season will soon arrive. Changes to your staffing roster will come as severs head back to school and others take alternative jobs. You’ll have spaces for promoting and demoting to once again create the best team of hospitality individuals.
We’ve outlined a few tips for how to know what traits not to pass up, but rather to promote!
-It’s the hospitality industry, self-serving doesn’t fit. Those who are servers, not self-serving are the ones you want to promote. How do they work with a team- always putting others before themselves and willing to stay late/ come early to get the job done? They’re keepers. People rarely accomplish anything great by themselves – it’s a team of players all working together for one end goal.
Great hospitality companies serve their customers first, always. By serving the customer best, they ultimately serve their business growth.
-Attitude is everything, or at least 90% of things. The worst of situations can be made better with a good attitude. Optimist are the ones to promote. Optimist add energy to every situations, pessimist drain it all away.
You’ll find the optimist as the one already doing the job they would once promoted- they don’t wait to be told how to make things better or what can be done for them to succeed. They just see the needs and do them without fear of failure.
-Leaders think long-term, not just about today. The one you want to promote gets the big picture and sees the future as positive and with much opportunities for grown and development.
-Can they teach others? Then you’ll want to promote them. The best people like to share the knowledge rather than hoard it for their own good. When teaching happens a team is built. A team that is educated the same begins to formulate relationships that are far beyond the J-O-B but are built on a foundation of learning, expanding and development.
BIG PROMOTING TIP: Consistency is a trait to never pass up – when you see consistency, there is nothing like it. Consistency carries teams through good and bad seasons. Consistency is the key to sustainability. Where there is consistency – there is a leader and followers forming right behind. As humans we crave dependability and a continual strand of sameness.
