EAT | DRINK | CHEER :
by PCHblog
EAT | DRINK | CHEER :
by PCHblog
Summer turns the corner and the fall season will soon arrive. Changes to your staffing roster will come as severs head back to school and others take alternative jobs. You’ll have spaces for promoting and demoting to once again create the best team of hospitality individuals.
We’ve outlined a few tips for how to know what traits not to pass up, but rather to promote!
-It’s the hospitality industry, self-serving doesn’t fit. Those who are servers, not self-serving are the ones you want to promote. How do they work with a team- always putting others before themselves and willing to stay late/ come early to get the job done? They’re keepers. People rarely accomplish anything great by themselves – it’s a team of players all working together for one end goal.
Great hospitality companies serve their customers first, always. By serving the customer best, they ultimately serve their business growth.
-Attitude is everything, or at least 90% of things. The worst of situations can be made better with a good attitude. Optimist are the ones to promote. Optimist add energy to every situations, pessimist drain it all away.
You’ll find the optimist as the one already doing the job they would once promoted- they don’t wait to be told how to make things better or what can be done for them to succeed. They just see the needs and do them without fear of failure.
-Leaders think long-term, not just about today. The one you want to promote gets the big picture and sees the future as positive and with much opportunities for grown and development.
-Can they teach others? Then you’ll want to promote them. The best people like to share the knowledge rather than hoard it for their own good. When teaching happens a team is built. A team that is educated the same begins to formulate relationships that are far beyond the J-O-B but are built on a foundation of learning, expanding and development.
BIG PROMOTING TIP: Consistency is a trait to never pass up – when you see consistency, there is nothing like it. Consistency carries teams through good and bad seasons. Consistency is the key to sustainability. Where there is consistency – there is a leader and followers forming right behind. As humans we crave dependability and a continual strand of sameness.
by PCHblog
One of the first steps in applying for a job is creating a resume of all previous work information, contact information, skills, etc. First impressions through a resume are a large determining factor for whether an employer will reach you to set up an interview or not. Creating a resume is a process and its entirety should be planned out as well as edited frequently to ensure it’s continually up to date.
We’ve outlined a few things we frequently see on resumes from candidates, that should always be avoided:
Too big of an objective:
What’s the objective of your resume? Keep it simple- list your contact info, previous work info, personal skills and a few references. Simplicity is key here in all descriptions of previous jobs and projects completed- get to the point quickly and leave small details for further conversation during an interview.
Irrelevant Job Experience:
Once your resume is created, it will need editing to cater to each of the job positions you are applying for. Highlight any previous work experience that is directly related to the desired position. Avoid listing jobs on your resume which were extremely short-lived or negative.
Physical characteristics:
During an interview an employer will see your psychical appearance, there is no need to include personal details of hair color, height, weight, etc. on your resume.
Strange hobbies:
It’s ok to have outside extracurricular activities- but keep them outside your work life. As exciting as some may be to you, an employer does not need to know about your full Star Wars collection or Michael Jackson music obsession. You resume is to be about work related content.
Private matters:
Private matters can include, but are not limited to; personal life, relationships, hiring and firing of other positions, marital status, finances, social security numbers, living situation, etc. Keep the personal matters for another conversation when appropriate- it’s never a good idea to share your personal life before an interview.
Bad grammar and obscure words:
Along with keeping your resume simple, avoid big or unneeded wording. Likewise, use spell check and have someone look over your resume before submissions to ensure no grammatical errors are present.
Unprofessional contact info:
You might have had an email years ago like “starballplayer@gmail.com” or “Lovergirl89@yahoo.com “….. These are unprofessional and it’s time to create a new email contact with just your name or possibly your name and a few numbers. Similar, make sure your voicemail greeting is professional and up to date.
GET IN TOUCH WITH PACIFIC COAST HOSPITALITY FOR YOUR IMMEDIATE STAFFING NEEDS:
write to us: askus@pacificcoasthospitality.com
give us a call: 503-720-5174
write to us: steve@pacificcoasthospitality.com
give us a call:
415-794-7501
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