Hiring the right people and limiting employee turnover are two of the biggest challenges every hospitality manager faces. Bad hiring decisions can affect customer satisfaction, team morale, & increase turnover. Fortunately, making good hiring decisions will have the opposite effect. Use these 4 tips to be sure that you’re investing your time training people who plan to stick around and will be a positive addition to your team.
Cast a Wide Net: What’s the first step to be sure you attract the best candidates? Be sure they know about the opening. Don’t just post a position to your website & hope for the best. You want to get your job listing in front of as many job seekers as possible. Tell current employees, put notices where your target employees would see them, add the listing to online career boards in your area, and post on job boards specific to your industry like Hcareers.com. The more applications and resumes you receive, the better your chances of finding a stand out candidate.
Interview Each Candidate Consistently: Every candidate brings something different to the table. There are those with stellar resumes but a more reserved personality, and those who will walk into an interview & win you over with their confident demeanor before you even glance at their experience. It’s important to know exactly what qualifications are needed to effectively fill your opening & then interview each candidate consistently to find the best fit. Don’t let a big personality win you over without asking them the same questions as everyone else to be sure the skills are there as well.
Consider Your Current Staff: A team that works well together is the key to a successful business. You need to hire a team player who fits in with the way your current staff works. Be sure to ask questions in the interview about the candidate’s past team performance and be on the lookout for too many answers that begin with “I” rather than “we”.
Emphasize Long-Term Benefits: This is the best way to find employees who will stick around. Interviewing and training new employees takes time and costs your business money, so you want to be sure you’re investing in people who are in it for the long haul. But potential employees want to know what’s in it for them too. You should discuss benefits such as vacation time & health insurance. Great employees are also looking at long term goals, so consider implementing mentoring and professional education opportunities as well.
Market Bend, OR
