We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.
Market
Portland, OR
Job Description
We have a unique corporate position to fill based in the Portland Oregon market, offering an excellent balance of career growth and quality of life. This position offers primarily “office hours”…no late nights, very few weekends. Yes…unheard of in our industry!
This small, entrepreneurially driven QSR company is based in Portland and is expanding their franchise community, and is seeking a Operations Manager / Franchise Consultant to help lead their growth. Currently operating 19 franchise locations in 7 states, plans call for 4 new franchised restaurant openings per year.
The organization is looking for a self motivated, problem solving, experienced leader to drive operational excellence that delivers on their two brand’s mission statements. While ensuring that the main focus is on delivering a great guest experience, the ideal candidate will have a prominent and visible presence in the restaurants, teaching, leading and consulting with the current 19 Franchise Operators and their respective restaurants in order to help them achieve operational and financial excellence.
This involves implementation of key initiatives, new products and systems, as well as completing business reviews and serving as a business advisor on sales, profit growth, cost management and guest service execution. The ability to build strong relationships with franchise operators to ensure that business operations and practices are in compliance with franchise agreements and Company standards will be essential to this role.
On a daily basis you will be a key member of this organization interacting with the Franchise Community on a wide spectrum of issues – operations, marketing and personnel.
Position reports directly to the president/owner of the company.
Requirements
Ideal candidate must have the following:
- A strong background in Multi-Unit Franchise Operations / Business Management within the fast food /quick service restaurant industry. Both BOH and FOH experience is necessary.
- Proficiency in food costing, labor costing and P&L analysis.
- Restaurant management training experience.
- New unit opening experience is highly preferred. Must be available to travel for new restaurant openings.
- Proven ability to set goals and inspire store level teams and Franchise Owners toward personal improvement and operational development.
- Positive and friendly attitude with the initiative to appropriately deal with Franchise Owners and employees in any situation – new store opening and on-going training and operations.
- Outgoing, energetic individual who is performance driven and able to work independently delivering non-stop results.
- Strong oral and written communication skills and excellent critical thinking/problem-solving abilities.
- An individual who is detailed/action oriented and demonstrates high standards of integrity, trust, and ethics.
Salary Range
Starting salary range is $44,000 – $48,000/yr with increases based on performance.
Bonuses are paid on the successful opening of new restaurants.
Corporate benefits are included.
Job Category
Operations Manager/Franchise Consultant
Job Type
Full Time
If this position seems like you – please submit a resume and cover letter through the form below. We will contact you via telephone or email for an initial interview.
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